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Ticketing System

ManageEngine SupportCenter Plus 6.5

ManageEngine SupportCenter Plus 6.5: Web-based Customer Service & Support Software with Account & Contact Management Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Trouble Ticketing Automatically convert the emails sent to Help Desk into trouble tickets or enable your end users to submit support requests (trouble tickets) from anywhere, anytime using






RJ System File Checker 2.0: Reduce those Illegal Operations and the Blue Screen of Death!
RJ System File Checker 2.0

Getting a lot of Illegal Operations? The problem may be with old versions of system files conflicting with new versions of the same system files. Illegal Operations occur when one program loads the old version and then another application loads the new version of the system file. Only one version can be in memory at a time, so a memory conflict occurs. RJ System File Checker scans the system for duplicate system files to eliminate old versions. Please Note: There is a reported problem with the registration key of RJ System File Checker. If your Regional settings in Control Panel use a date format other than "mm/dd/yyyy" (the USA format--Month first, then day, then year), RJ System File Checker will have difficulty recognizing your Registration key as valid. If you encounter this problem, temporarily changing your regional settings to English (US) will solve this, but RJ System File Checker may need to be set this way every time you run. I apologize for this problem, and when I am able to get back into the code I will fix the bug--but at this time no fix is planned.

files, windows, file, blue screen of death, microsoft, illegal operation, utilities, scan, diagnostic, system file, utility, crash





Razordesk Personal Edition 3.2.00: Fully-featured web-based trouble ticketing system with built-in database
Razordesk Personal Edition 3.2.00

system using your own Windows web server we offer a range of packages, from the Razordesk Personal Edition to the Enterprise Edition Licensing is based on the number of seats or `concurrent logins`. Simply buy extra licenses as and when you need. Installation takes just minutes, all you need is a Windows IIS web server. Razordesk comes with its own embedded database system. All self-installed packages include free 30 days support to cover installation

technical support, support, ticketing system, trouble ticket, razordesk, customer support, helpdesk



Razor helpdesk 3U 3.1.11-3U: Razordesk 3U Fully-featured Web Helpdesk Free Edition
Razor helpdesk 3U 3.1.11-3U

system using your own Windows web server and database we offer a range of packages, from the Razordesk 3U Free Edition to the Enterprise Edition Razordesk 999U to suite larger companies and IT departments. Installation takes just minutes, all you need is a Windows web server and Microsoft SQL2000/2005 database or higher. All self-installed packages include free 14 days of support to cover installation issues. Optionally purchase Extended on-line

technical support, support, ticketing system, trouble ticket, razordesk, customer support, helpdesk



Razor helpdesk 10U 3.1.10-10U: Razordesk 10U Fully-featured Web Helpdesk Starter Edition
Razor helpdesk 10U 3.1.10-10U

Razordesk is the tool you need to manage your business IT support requirement. Support staff and clients alike will appreciate the intuitive web-based console. Effortlessly track Requests & Faults, keep people informed, be notified of changes, generate reports and time bills, manage contractual obligations and much more. 10U Starter Edition is ideal for Small Business/SOHO. Easy to install and includes free 14 day installation support.

technical support, support, ticketing system, trouble ticket, razordesk, customer support, helpdesk



Commit CRM 3.7: Commit - CRM, Service and Billing for Small Computer Services Businesses
Commit CRM 3.7

Commit - CRM, Service and Billing for Small Computer Repair and Computer Services Businesses. Commit is an affordable CRM, Service, Dispatching, Contracts and Billing software solution designed for IT service providers who Provide maintenance services, Handle customer support calls and on-site visits, Sell hardware and off-the-shelf software, Bill customers for labor, expenses and products, Track Assets. Satisfy Customers, Increase Productivity.

computer service software, service management, it services, computer repair, dispatch software, helpdesk, crm software, small business crm, tech support software, ticketing system, computer services, time billing, service software



Request Commander 1.0: Request Commander - trouble ticketing system for tracking user requests.
Request Commander 1.0

Request Commander - trouble ticketing system for tracking user requests. Allows you to process user requests on-the-fly and store their conveniently. Request Commander offers pictorial information presentation: you see request category list, request list and answer list at once. Smart presentation, search and filters enable to find any information easy. Request Commander offers quick information adding that received by phone or email.

tracks, requests, user


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World IT News

  • New Release of GoCourse Learning System Extends Social Learning2.5 Version Enhancements to "Always Learning, Occasionally Connected" Platform
  • Frame Media, Inc. Answers Patent Infringement AllegationsBOSTON, MA--(Marketwire - July 16, 2008) - Frame Media, Inc. ( www.framemedia.com ), theleading platform provider forthe delivery of personalized content to wireless digital picture framesand connected devices, has answered the patent infringement lawsuit filedin U.S. District Court by Ceiva Logic, a digital photo frame maker. Thesuit alleges that Frame Media's FrameChannel service and co-defendantDigital Spectrum's wireless digital photo frames infringe on one ofCeiva's patents.
  • Get a Deep Insight into the Future Handset Connectivity TechnologiesLONDON, UNITED KINGDOM--(Marketwire - July 16, 2008) - Reportlinker.com announces that a new market research report related to the Hardware computer equipment industry is available in its catalogue. Future Handset Connectivity Technologies http://www.reportlinker.com/p090953/Future-Handset-Connectivity-Technologies.html
  • Premier Launches Significantly Improved Client SoftwarePHOENIX, AZ--(Marketwire - July 16, 2008) - Premier Information Management, Inc.( PINKSHEETS : PIFR ) today launched a major upgrade of its proprietary clientsoftware providing customers with greatly improved capabilities and fasteraccess times. Premier engaged Nanohex Corp earlier in the year with the specific remit ofdecreasing order processing times and improving client interface tools.Client beta testing was successfully completed last week and the newsoftware is now live for all clients to use.
  • DIAGNOS et First Source Resources signent un contrat de service de 3 000 000 $BROSSARD, QUEBEC ET VANCOUVER, COLOMBIE-BRITANNIQUE--(Marketwire - 16 juillet 2008) - DIAGNOS inc. ("DIAGNOS" ou la "Société") (TSX CROISSANCE:ADK), un leader dans l'extraction de données et en intelligence artificielle et First Source Resources ("First Source") (TSX CROISSANCE:FSR) annoncent aujourd'hui la signature d'un contrat de service de 3 000 000 $ pour l'exploration d'une région couvrant approximativement 37 000 000 acres ou 150 000 kilomètres carrés dans le centre du Canada, faisant de ce programme un des plus importants au Canada. DIAGNOS utilisera CARDS (Computer Aided Resources Detection System) sur des données acquises des gouvernements provinciaux et Canadien, de même que les données qu'elle pourra obtenir raisonnablement du secteur privé, avec comme objectif d'identifier des cibles pour des métaux précieux et de base.